On-Site User Training for LeaderGuide Pro & George Terms and Conditions

Payment Terms

Payment in full is required thirty days prior to delivery of on-site training. All sales are final.

Refund & Cancellation Policy

All sales are final.

Shipping & Delivery Policy

Shipping of any necessary materials required for delivery of your training program will be shipped within ten business days of your scheduled training session, the best way. A shipping fee is built into the price of the training session. There is no additional shipping fee.

All-inclusive Price - Terms and Conditions

Our all-inclusive price applies to Training sessions held within the Continental United States. Our all-inclusive price includes:

• one pre-class consultation by e-mail or telephone with your designated group contact
• one or two full days of classroom instruction by a qualified Great Circle Learning instructor for up to twelve participants
• participant materials for up to twelve participants
• post-class follow up by e-mail or telephone with your designated group contact and one e-mail follow up interaction with each class participant
• instructor travel expenses

We reserve the right to adjust our price if your training location requires us to incur premium expenses or if you request a larger class size. We will advise you of any additional fees in advance. All additional fees must be paid no later than five days prior to training session delivery. All sales are final.

Customer Responsibilities

You will be responsible for providing a training room equipped with:

• One computer per class participant
• Installed and Activated software on every training computer: MS Word and PowerPoint, and LeaderGuide Pro and/or george!
• Adequate and accessible power outlets for instructor to plug in laptop computer, as well as for class participants if they will being using laptops
• A working method of projection and proper projection surface to project the instructor's computer for viewing by class participants
• The ability to control lighting in the training room so that the instructor's projected computer screen can be easily viewed by class participants

For Training Locations Outside the Continental United States

Please request a quote. Be sure to include all relevant information about the training location, nearest airport, recommended accommodations, the number of participants and your first choice and second choice desired training dates.

Upon acceptance of a Quote, payment in full is required thirty days prior to delivery of on-site training. All prices will be quoted in US Dollars. All sales are final. All instruction is delivered in English.

Re-scheduling a Training Session

Should you need to re-schedule your on-site training session, we require thirty business days advance notice. You will be responsible for reimbursing us for any fees we may incur due to re-scheduling your training session. Reimbursement must be paid no later than five days prior to delivery of re-scheduled session.